Tax Free App

AI-Powered Smart VAT Refund System

Scan – Verify – Refund – Enjoy Your Trip

 

An AI-driven platform delivering seamless tourist VAT refunds across the UAE, transforming Dubai into a digital tax
free shopping destination.

AI-Powered Intelligence

Advanced machine learning algorithms automate receipt validation, fraud detection, and instant eligibility assessment

City-Wide Coverage

Every store becomes part of a unified tax-free zone, connecting all retailers and tourists seamlessly

Instant Processing

Digital refunds completed in minutes, eliminating airport queues and paperwork entirely

Economic Impact

Boosts tourist satisfaction, retail volumes, and aligns with UAE's Smart Tourism Vision

Vision & Strategic Impact

The Tax Free App revolutionises the tourist VAT refund experience by eliminating traditional pain points-endless airport queues, complex paperwork, and lengthy processing times. This digital-first solution transforms the entire emirate into an integrated tax free shopping ecosystem.

By solving critical problems for time-constrained travellers, the platform significantly enhances tourist satisfaction whilst simultaneously increasing shopping volumes and local economic circulation. The system keeps currency flowing within the country through innovative “Spend Locally” options, creating a win-win scenario for visitors and the UAE economy alike.

Perfectly aligned with the UAE’s ambitious Smart Tourism and Digital Economy Vision, this platform positions Dubai as a global leader in seamless travel experiences and innovative retail technology.

AI Intelligence at the Core

Six sophisticated AI modules work in harmony to deliver a secure, efficient, and intelligent refund experience:

How the System Works

A streamlined five-step process delivers refunds in minutes, not hours:

City-Wide Tax-Free Zone: This system effectively transforms all of Dubai into a unified tax-free shopping
destination, turning every retail purchase into a frictionless, rewarding experience for international
travellers.

Advanced Inquiries Dashboard

Comprehensive Transaction Management

  • Smart filters and advanced search capabilities across complete document history
  • Visual status timeline tracking each refund from submission to completion
  • Real-time push notifications: “Payment completed”, “Document missing”, “Verification required”
  • Instant downloadable receipts with email confirmation and CSV export functionality
  • Built-in analytics dashboard showing success rates, average processing times, and top-performing retail partners

The platform delivers unprecedented transparency, empowering tourists with complete visibility whilst providing retailers and regulators with valuable operational insights.

 

Revenue Growth

Significantly boosts UAE
retail and tourism revenues through enhanced visitor spending and satisfaction

Currency Retention

Keeps substantial currency inside the country through
innovative “Spend Locally” incentive programmes

Regulatory Transparency

Provides comprehensive
VAT data to authorities,
improving compliance
monitoring and policy
insights

Global Leadership

Elevates Dubai’s international reputation as a pioneering Smart Tourism Hub and
innovation leader

“The Tax Free App represents the future of tourist services4intelligent, instant, and
invisible. It’s precisely the kind of innovation that positions the UAE at the forefront of
global digital transformation.”

60-90 Day Pilot Programme

 A carefully structured pilot will validate the platform’s capabilities and economic impact:

Collaboration Invitation

 The Tax Free App’s success depends on strategic partnerships with key stakeholders across the UAE’s financial and
regulatory ecosystem:

FTA / VAT Authority

API integration for real-time VAT
validation and comprehensive
regulatory reporting

Financial Institutions

Collaboration with leading banks or exchanges such as Al Ansari Exchange or Mashreq Bank for secure payment processing

Retail Partners

Selection of a prestigious Dubai mall as the flagship location for national pilot testing and validation

We welcome the opportunity to discuss partnership possibilities, technical integration requirements, and pilot programme implementation with the UAE Ministry of Economy and key stakeholders.

 

Together, we can position the UAE as the world’s premier
destination for intelligent, seamless tourist experiences.